Privacy Policy

We respect your privacy. This policy describes how we collect, use, and protect personal information when you use our website, create an account, pre-book, or purchase from AsliAam.

1. Information we collect

• Account & order: name, email, phone, delivery address, and order history.
• Payments: payments are processed by certified partners (e.g. Cashfree). We do not store your full card or UPI PIN.
• Contact form: details you submit when you message us.
• Technical: basic logs such as IP, browser type, and pages visited, used for security and improvement.

2. How we use information

• To process and deliver orders and communicate about your shipment.
• To authenticate your account and send service-related emails/SMS.
• To respond to support requests and improve our products and site.
• To comply with legal obligations and prevent fraud.
• Quiz / lead capture:when you complete the “Find Your Mango Memory” quiz and verify your WhatsApp number, we store your phone number, the region you grew up in, and your quiz answers so we can issue your discount code. If you additionally tick the marketing opt-in checkbox, we may message you on WhatsApp up to a few times a month with harvest updates, recipes, and offers. You can opt out at any time by replying STOP to any message; we will stop sending marketing messages to that number within 24 hours.

3. Sharing

We may share data with logistics partners (courier name, phone, address), payment gateways, and IT providers who help run the site—only as needed to fulfil your order or operate the service. We do not sell your personal data to third parties for their marketing.

4. Cookies & analytics

We may use cookies or similar technologies for essential site function, preferences, and aggregated analytics. You can control cookies through your browser settings.

5. Retention

We keep order and account data as long as needed for legal, tax, and support purposes, then delete or anonymise where appropriate.

6. Your choices

You may request access or correction of your personal data, or raise concerns, by contacting us via the Contact page. We may verify your identity before acting on requests.

7. Registered address & contact

8. Updates

We may update this policy periodically. The date at the top of this page reflects the latest version (see site footer for current year).